To avoid this pour in your cold milk slowly whilst stirring your tea or coffee so the temperature change isn't as extreme and the entire cup of tea or coffee is a uniform temperature. I don't know exactly how the Ember Mug detects if the mug is empty or full but it seems drastic changes in temperature can trigger the Ember Mug to think it's empty. The temperature of your drink will also be uneven with some hot spots and some cold spots if you don't stir your milk. This will drastically change the temperature inside the mug extremely quickly. Then you grab some cold milk out of the fridge and pour a splash (or a bit more of a splash) of cold milk into your coffee. Let's say you've made a tea or coffee and poured it into your Ember Mug. You've Just Poured Cold Liquid Into Your Hot Drink (Drastic Temperature Change) This notification may also show if liquid is not present or the temperature rapidly decreases (caused by adding cold creamer). Why Does Your Ember Mug Say Empty?ĮMPTY: Displayed when the thermal sensors are not recognizing a change in temperature present in the inner vessel. This will activate the heating element and the mug will then realize there is liquid in there and it will operate normally. Most of the time fixing this is as simple as opening the app and manually adjusting the temperature you've set your mug to. If your drink is under 100✯ (37.8✬) the Ember Mug will not register it and may display as empty and occasionally honey that has collected at the bottom of your Ember Mug can mess with it's sensors and make it display as empty. The Ember Mug may think it's empty when you've just added cold milk to your tea of coffee due to the change in temperature. What are some of the reasons your Ember Mug says empty and how can you fix this issue so it continues heating your drink to the right temperature? But sometimes it malfunctions and the mug says it's empty even when it isn't. The Ember Mug is a smart battery powered mug that heats your tea or coffee and keeps it at the perfect temperature.
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